Terms of Service

Professional Advice

TCR provides professional consulting services based on industry best practices, regulatory requirements, and our expertise. However:

Scope of Services

Our services are limited to the scope defined in individual service agreements. We do not provide:

• Legal advice (consult qualified legal counsel for legal matters)
• Accounting or financial advisory services
• Medical or clinical advice
• Regulatory submissions or direct regulatory representation

TCR Intellectual Property

All content, methodologies, frameworks, templates, and materials provided by TCR remain our intellectual property. This includes:

Client Intellectual Property

We respect your intellectual property rights. Any proprietary information, data, or materials you provide remain your property. We will use such information solely for the purpose of delivering our services and will maintain appropriate confidentiality protections.

Work Product

Deliverables created specifically for your organization (such as customized policies, procedures, or implementation plans) will be provided to you for your use. However, the underlying methodologies, frameworks, and know-how remain TCR's intellectual property.

Mutual Confidentiality

Both parties acknowledge that confidential information may be disclosed during the course of our professional relationship. We agree to:

• Maintain strict confidentiality of all proprietary and sensitive information
• Use confidential information solely for the purpose of service delivery
• Implement appropriate security measures to protect confidential data
• Return or destroy confidential information upon request or project completion

Data Security Standards

As cybersecurity and compliance experts, we maintain enterprise-grade security measures including:

Payment Terms

Payment terms for professional services will be specified in individual service agreements. General terms include:

• Invoices are typically due within 30 days of receipt
• Late payments may incur interest charges as permitted by law
• Disputed charges must be reported within 30 days
• Services may be suspended for non-payment after appropriate notice

Expenses and Additional Costs

Unless otherwise specified, clients are responsible for reimbursing reasonable expenses incurred in connection with service delivery, including travel, accommodation, and third-party tools or licenses required for project completion.

Termination Rights

Either party may terminate service agreements under the following circumstances:

• For convenience with appropriate notice (typically 30 days)
• For material breach with 15 days written notice to cure
• Immediately for non-payment, illegal activities, or breach of confidentiality
• Upon mutual agreement of both parties

Effect of Termination

Upon termination of services:

• All outstanding fees become immediately due and payable
• Confidentiality obligations continue indefinitely
• Work product completed to date will be delivered upon payment
• Each party will return or destroy confidential information

Governing Law

These Terms and any disputes arising from our professional relationship shall be governed by and construed in accordance with the laws of the United States and the state where TCR's principal place of business is located, without regard to conflict of law principles.

Dispute Resolution

We encourage resolution of disputes through direct communication. If formal dispute resolution becomes necessary:

Jurisdiction

Any legal proceedings that cannot be resolved through arbitration shall be brought exclusively in the federal or state courts located in the jurisdiction of TCR's principal place of business.

Entire Agreement

These Terms, together with our Privacy Policy and any executed service agreements, constitute the entire agreement between the parties regarding the subject matter herein and supersede all prior negotiations, representations, or agreements.

Modifications

We may update these Terms periodically to reflect changes in our services, legal requirements, or business practices. Material changes will be communicated through our website and direct notification to active clients.

Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it enforceable.

Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. TCR may assign these Terms in connection with a merger, acquisition, or sale of assets.

Survival

Provisions relating to confidentiality, intellectual property, limitation of liability, and dispute resolution shall survive termination of these Terms or any service agreement.